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HKNet Data Center

HKNet, acquired by NTT Communications in 2000, is one of the Internet Service Provider pioneers in Hong Kong. Conveniently located in Kwai Chung, HKNet Data Center is Tier II facility with a gross area of 2500m² and over 600 racks of server space. It offers complete solutions and cost-effective data center services, from server colocation to tailor-made managed services, for business of all sizes.

Convenient Location

Located in a Grade A office building in Kwai Chung with quick access to MTR stations and airport

High Level of Reliability

Tier II infrastructure with 99.96% uptime service level for network and power

Business Continuity

Total data center and business continuity solutions in one-stop to ease your time and manpower

Outstanding Security and Service Quality

Stringent access control system with 24 x 7 manned securityI and certified with ISO 9001:2008 

Looking for total data center solutions? Let us know your data center requirements.

* Latest Service Announcement about HKNet Data Center

Features and Benefits

Key Features
1. High Reliability
  • Risks of service interruption are reduced by resilient power supply with backup UPS and generators, and redundant cooling systems that stabilise temperature and humidity
  • We offer 99.96% Service Level Agreement on network and power availability to secure your benefits
  • 24 x 7 customer service, technical support and security access control
2. Flexible Offerings
  • Providing flexible rack options - from quarter, to half, and full racks to suit different business needs
  • High power zone is also available for extra demand on energy consumption
3. Diversified Product Portfolio and Value-added Services
  • Apart from HKNet Kwai Chung Data Center, we also have two premium data centers under NTT Communications in Hong Kong, offering resilient data center services with diversified locations and tiers of redundancy to address different requirements on IT infrastructure and back up sites
  • With business resumption center at the same location and comprehensive suite of managed services, we are able to offer total data center and business continuity solutions in one-stop to ease your time and manpower in outsourcing and managing different service providers.
4. High Level of Security and Service Quality
  • Stringent access control system with 24 x 7 manned security to ensure no unauthorized entry into the data center
  • Our facility management and service quality are well recognized by the certification of ISO 9001:2008 from British Standards Institution (BSI)
5. Wide Variety of Connectivity Options
  • More than simply colocation, we also provide a wide range of network services from intra/inter data center connection, IP connectivity and private network services. Our data center is connected to NTT Communications Tier 1 IP backbone and global network node, offering low latency connection to the world.
  • We are a carrier-neutral data center connected with multiple carriers that maximize local network coverage with high diversity options and high-availability failover solutions.

HKNet Data Center

Location Kwai Chung
Building Office Building
Rack Rack Capacity 600+
Rack Space Option Open Area, Caged Area, Private Suite
Power Density Max 4kVA/rack
Power Utility Power Single power substation through single path
Generator N, prime rating
UPS Power Distribution 2N Active
Fuel Distribution N
Fuel Storage 4 hours at full load
Cooling CRAC N+1, down flow
Chiller N+1
(Water Cooled DX System)
Makeup Water Storage 4 hours at full load
Chilled Water Distribution N
Security 7 x24 security operation center and security patrol, CCTV surveillance camera
Multiple physical access security checkpoints with anti-tailgating mantrap
Multiple-factors authentication access control
Fire Protection VESDA System (Very Early Smoke Detection Apparatus), FM200 Gas Suppression System and Double Interlock Type Pre-Action Sprinkler System
Network Carrier Neutral
Multiple Local Carrier Entry from diversified paths
Dual Entrance Room, Local Carrier Room & Meet-me Room
NTT Communications Network Node
Service Support Dedicated in-house 7x24 facility management and service operation support team
In-house 7x24 customer service support team with 7x24 service hotline
In-house expertise on facility, network, system, security and project management

Awards & Recognition

  • ISO 9001 Quality Management System Certification by BSI (British Standards Institution)

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