Select Language : English 日本語 中文(繁體字) 中文(简体字)

Americas

Brazil: English / 日本語 / Português do Brasil
United States: English

Europe, Middle East, Africa (EMEA)

EMEA:
(Belgium, France, Germany, Netherlands, Spain, United Arab Emirates, United Kingdom)
English / 日本語 / Español / Deutsch / Français
Russia: English / 日本語 / русский

Asia Pacific

Japan(Business): English / 日本語
Japan(Residential): English / 日本語
Australia(NTT Com ICT Solutions): English
Mainland China: English / 日本語 / 簡體中文
Hong Kong & Macao: English / 日本語 / 繁体中文 / 簡體中文
India: English / 日本語
Indonesia: English
Korea: English / 日本語 / 한국어
Malaysia: English
Philippines(DTSI): English
Singapore: English / 日本語
Taiwan: English / 日本語 / 繁体中文
Thailand: English / 日本語
Vietnam: English / 日本語
cmn_ic_service-kobetsu_comm

Communication Platform Solution

Integrated Communications

Combine our enterprise-class global cloud, data center and network with Microsoft collaboration suite solutions, including Microsoft Exchange and Microsoft SharePoint.

One-Stop Convergence

Outsource design, implementation and operation of your Microsoft collaboration solution to skilled professionals, whether on-premises, SaaS or a hybrid.

Secure and Reliable

Improve the security and reliability of your global communication infrastructure, with our integrated managed security solution.

Features and Benefits

ICT Consulting
Global Management
Operational Efficiency

Our Communication Platform Solution begins with a consulting phase aimed at giving you greater insight into your existing operations, with the goal of developing a plan that you can use for future integration and growth.

cmn_en_fig_solutions_cc_common_01

Survey

The first step in our consulting engagement is to survey the current communications infrastructure. We interview your ICT and business personnel, locally and globally, to determine conditions of your current ICT environment. This helps to clarify our understanding of your current situation and determine what issues need to be resolved.

Design

Having assessed your environment, we begin to formulate an overall design for our proposed Communications Platform Solution. We formulate a policy for various facets of the solution, such as data center, server, network, security, DR/BCP, user experience and operation monitoring. This formulation results in a plan of action for system migration, system restructure and operational changes.

Financial Analysis

The final element of our consulting phase is to calculate the return on investment (ROI) and total cost of ownership (TCO) for existing operations and for our proposed changes. We perform a comprehensive survey that involves observation of existing systems, calculation of the differences in requirements and an assessment of operational and personnel resources. Based on discussions with local users, we develop a TCO calculation sheet and compare this with the TCO and ROI of our proposed solution.

The results of our Survey, Design and Financial Analysis consulting feed into the next phase: implementing your Communication Platform Solution.

Our global Microsoft Exchange infrastructure is integrated with managed security, data center and network services, providing a secure, optimized Microsoft Exchange system.

We offer one-stop operations management covering all layers of your communications platform stack , with support for Microsoft Exchange, Microsoft SharePoint, Microsoft Lync, and Microsoft Dynamics CRM applications. Our Enterprise Cloud, Nexcenter global data centers and Arcstar Universal One global network give you a highly reliable and global communications infrastructure.

Our global service desk includes a technical lead, platform with automated operation, and expert engineering team to help manage your operations.

cmn_en_fig_solutions_cc_communication-platform_02
* Exchange, SharePoint, Skype for Business and Dynamics CRM are the products of Microsoft Corporation. Company names and product names are the trademarks or registered trademarks of the companies concerned.

Our infrastructure integrates Microsoft Exchange, Microsoft SharePoint, Microsoft Lync and Microsoft Dynamics CRM to improve productivity and operational efficiency and reduce cost. This gives you the following functionality:

  • Email and groupware 
  • Web and video conferencing 
  • IM/Presence 
  • Customer Relationship Management (CRM) tools

Back to Top